Cozuni · Payment Methods

Simple payments.
A smoother shopping experience.

A little clarity before you complete your order. Explore how to choose a payment option, check your details, and get help when you need it.

From your cart to checkout

Take a moment to review the details before placing your order.

Review your order

Check your selected items, quantities, delivery address, and order total before continuing.

Choose your payment option

Review the options displayed at checkout and select the one you would like to use.

Check your details

Enter the requested payment information carefully. Make sure your billing details match the information held by your payment provider.

Looking for a specific payment method? Please refer to the options shown at checkout rather than assuming a particular card or digital wallet is available.

A little help with your payment

If your payment is declined

Double-check the information you entered, including your billing address and any applicable expiration date. If the details are correct, contact your bank or payment provider for help understanding the decline.

If you are unsure whether your payment went through

Avoid submitting the payment repeatedly. Check for an order confirmation and review your payment account. If you are still unsure, email us so we can help check whether an order was received.

Payment questions, answered

Which payment methods can I use?

The available payment options are displayed at checkout. Please review that list before completing your purchase.

What if my preferred payment option is not listed?

Choose another option displayed at checkout, or contact support@cozuni.com before placing your order if you need help.

Who should I contact about a declined payment?

Your bank or payment provider is best placed to explain why a payment was declined. For help with the Cozuni ordering process, you can also contact our support team.

What information should I include when asking for help?

Include your order number if you have one, the email address used for your order, and a short description of the issue. If you share a screenshot, hide any sensitive payment information first.

Need a hand?

Have a question before placing your order, or need help checking an order you have already submitted? Get in touch.

For your privacy, never email your full card number, card security code, banking password, or verification codes.